Privacy Policy

Who we are

Botikato ("we", "us", "our") is the data controller for personal information processed through botikato.com and our private sourcing service. Contact: info@botikato.com.

What we collect

• Identity & contact: name, email, phone, delivery address.
• Sourcing brief: piece, references and preferences shared via our contact form or correspondence.
• Transactional data: invoice details, proof of identity where required by law.
• Technical data: anonymous analytics, device and browser information.

How we use it

To respond to enquiries, source and deliver pieces, comply with legal obligations (KYC/AML, tax, customs), prevent fraud, and improve our service. We do not sell personal data.

Lawful basis

We rely on contract performance, legitimate interests (running our business securely), consent (where required) and legal obligation.

Sharing

We share data only with vetted partners that support our service: payment processors, carriers and authentication specialists, and with regulators when required by law. All processors operate under written agreements.

Retention

We retain data only as long as necessary for the purposes set out above and to meet our legal obligations.

Your rights

Subject to applicable law, you may request access, correction, deletion, portability or restriction of your personal data, and object to processing. Write to info@botikato.com.

Cookies

We use a minimal set of essential and analytics cookies. You can control cookies through your browser settings.